Terms & Conditions

These Terms & Conditions govern your use of the Imperial Luxury Wardrobes website and your purchase of products and services offered through the website.

By using our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms & Conditions. If you do not agree, please do not use the website or place an order.

Imperial Luxury Wardrobes is the customer-facing brand of Imperial Luxury Wardrobes Ltd, a private company incorporated in Nigeria.

We operate as a luxury fashion and lifestyle retailer offering products that may include clothing, native wear, shoes, watches, jewellery, caps and other fashion accessories.

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colours and other product information displayed on the website are accurate and up to date.

Actual colours may vary slightly depending on your device, display settings, lighting and photography. Product availability may also change without notice.

Where a product has specific condition information, such as Brand New, Open Box, Used or other applicable condition descriptions, that information forms part of the product listing.

Prices displayed on the website are stated in Nigerian Naira unless otherwise indicated.

We may change prices, promotions, discounts and product availability from time to time. A price or promotion displayed on the website does not guarantee availability until an order has been accepted.

Promotional offers may have additional terms, eligibility requirements, quantities, expiry dates or other restrictions. Where applicable, those terms will be displayed with the promotion.

When you place an order, you are making a request to purchase the selected products. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, cancel or limit an order where necessary, including where a product is unavailable, there is an apparent pricing or listing error, payment cannot be confirmed, information provided is inaccurate, or we reasonably suspect fraud or misuse.

If we cancel an order after payment has been received, we will arrange the applicable refund in accordance with our payment and refund procedures.

We may offer payment methods made available through the website, including supported online payment services and bank transfer where applicable.

Payments processed through third-party payment providers may be subject to those providers' own terms and conditions. We do not intend to store complete payment-card credentials on our own systems unless expressly stated otherwise.

For any payment method requiring additional verification or confirmation, an order may remain pending until the payment has been successfully confirmed.

Delivery arrangements, estimated delivery times and applicable charges may vary depending on the customer's location, product, availability and delivery method selected.

Delivery estimates are not guaranteed unless we expressly state otherwise. Delays may occur because of circumstances outside our reasonable control, including courier delays, weather, traffic, public events or other operational circumstances.

Customers are responsible for providing accurate delivery information and being reasonably available to receive an order.

Where Cash on Delivery is offered, it is subject to eligibility and availability conditions displayed by Imperial Luxury Wardrobes.

Cash on Delivery may be limited by location, order value, product type or other operational requirements. Where a deposit is required, the order will not be dispatched until the required deposit has been received.

Returns, refunds and exchanges are governed by our applicable Returns Policy and any product-specific conditions displayed at the time of purchase.

Customers should inspect products promptly after delivery and contact us within the applicable return period where there is a problem with an order.

Certain products or circumstances may be excluded from return or exchange where permitted by applicable law and our published Returns Policy.

Please review our Returns information for the applicable process.

Where applicable, products may be sold as Brand New, Open Box, Used or under another clearly stated condition.

Any applicable warranty period or warranty terms will be stated on the relevant product listing or provided with the order. Warranty coverage may vary according to the condition and type of product.

Warranty coverage does not automatically include damage caused by misuse, accidents, alterations, improper care or other circumstances excluded by the applicable warranty terms.

You may create an account to access features such as order history, account management and other customer services.

You are responsible for keeping your account credentials confidential and for activity carried out through your account. You should notify us if you believe your account has been accessed without authorization.

We may suspend or restrict an account where reasonably necessary to protect customers, the website or the business against fraud, abuse or unauthorized activity.

You must not use the website for unlawful, fraudulent, abusive or unauthorized purposes.

• Attempt to gain unauthorized access to the website or accounts.
• Interfere with the operation or security of the website.
• Submit false, misleading or fraudulent information.
• Use the website to distribute malicious software or harmful content.
• Use automated methods to improperly collect or copy website content.

Unless otherwise stated, the website, branding, logos, product presentation, text, graphics, photographs, videos, designs and other content made available by Imperial Luxury Wardrobes are owned by or used with permission by Imperial Luxury Wardrobes Ltd and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish or commercially exploit our protected content without appropriate authorization.

Our website may use third-party services for payment processing, authentication, delivery, technology infrastructure, communications, analytics or other functions.

Your use of third-party services may also be subject to the terms and policies of those providers.

Our collection and use of personal information is described in our Privacy Policy.

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free availability at all times.

We may temporarily suspend, modify or update parts of the website where reasonably necessary for maintenance, security, technical improvements or operational reasons.

To the extent permitted by applicable law, Imperial Luxury Wardrobes Ltd will not be responsible for losses arising from circumstances outside our reasonable control or from unauthorized use of the website, account or services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

We may update these Terms & Conditions from time to time to reflect changes to our services, products, technology, legal requirements or business practices.

The updated version will be published on this page with a revised “Last Updated” date. Your continued use of the website after an update means that you have had an opportunity to review the updated Terms.

These Terms & Conditions are governed by the laws applicable in the Federal Republic of Nigeria, subject to any mandatory rights or protections that may apply to a customer under applicable law.

If you have questions about these Terms & Conditions, please contact us: